Refund policy
1. No Returns or Refunds
Due to the perishable and personal care nature of our products (such as henna cones, powders, and oils), we do not accept returns, exchanges, or offer refunds once an order has been placed and shipped.
All sales are final.
Please make sure to double-check your order details before confirming your purchase.
2. Damaged or Incorrect Orders
We take great care in packaging our products.
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos at [Your Email Address].
We will review your request and do our best to resolve it on a case-by-case basis.
3. Allergic Reactions
Our henna products are natural, but every skin type is different.
Please perform a patch test before applying.
We cannot issue refunds or replacements for allergic reactions or dissatisfaction with color results.
4. Cancellations
Orders cannot be canceled once processed or shipped.
If you have any concerns, please reach out to us:
📧 mymehndiworld@gmail.com
🌐 https://sadiyahenna.myshopify.com/